Terms & Conditions
Flying Cinema is the online store owned and operated by Flying Cinema, a limited liability company under the laws of the state of Florida, USA. Flying Cinema may update or change the below terms, conditions, policies, and notices at any time and without notice.
1.0 FPV Rules and Regulations
The use and operation of FPV radio equipment (such as UHF long range systems or video transmission equipment) in the USA and many other countries may require a license and some countries may forbid its use entirely. In the USA, you will need a "HAM" amateur radio license. It is your responsibility to ensure that the use of products you purchase from us meet the requirements imposed by your government's rules and regulations for RF devices. Do not purchase products from us if you are unsure of the government requirements or are not able to comply with them. Flying Cinema cannot be held responsible for your actions under any circumstance, including if you use products purchased from us in violation of your government's regulations.
2.0 Warning Notice
You acknowledge that you fully understand the inherent danger involved when operating multi-rotor and other aerial models. Spinning propellers can cause severe injury. Never work on your models with mounted propellers.
3.0 No Warranty/Liability
Flying Cinema provides no warranty of any kind for any of the equipment it sells and is not liable in case you cause injury to yourself and/or others or if you destroy property with any of the products you purchased and/or otherwise received from Flying Cinema.
All returns must have received prior written authorization and a Returned Merchandise Authorization ("RMA") number from Flying Cinema. The RMA number must be displayed on the outside of the box and inside of the package. Items returned without RMA number will not be accepted. In most cases, Flying Cinema will allow defective merchandise to be returned for an exchange only. For merchandise that a customer wants to either return in exchange for a different item or for a refund, Flying Cinema will require the item to be in "as new" condition with all original packaging, cabling, manuals, etc. included. Flying Cinema may require a 10% re-stocking fee for returned merchandise. Customers are responsible for return shipping postage of returned items and items must be packed in a way that prevents shipping damage. No items are accepted for exchange or return after 90 days of the purchase date. "Made To Order" items such as custom built "Ready To Fly" models can not be returned.
5.0 Shipping Terms and Conditions
5.1 You accept USPS, UPS, and all other mail carriers Flying Cinema offers ("Mail Carrier(s)") as reliable mail carriers and Flying Cinema's carriers of choice.
If you select USPS mail service, Flying Cinema will send your packages with United States Postal Service ("USPS"). Depending on the type of USPS service you choose (First Class, Priority Mail, or Express Mail) the package may show receipt by the USPS, but may not show any tracking information after it was received by the USPS. Even mail service types that typically provide full tracking information to your location may sometimes not show any information beyond the USPS receiving the package. Flying Cinema has no influence or control over the internal processes of Mail Carriers or the local postal system of your country. Flying Cinema can not be held liable for any mistakes made by a Mail Carrier or your local country's postal service.
5.2 Lost packages
If the tracking information for your package shows receipt by any of Flying Cinema's mail carriers, Flying Cinema is not responsible if your package never arrives at your location. No refunds will be provided if your package is lost in the mail system either in the USA or in your destination country. Almost all packages sent by Flying Cinema reach their recipient.
5.3 Mail service delays
In rare cases and depending on your ship to address, it can take much longer than indicated for a package to reach you and independent of the mail service you chose during check-out. The delivery time frames provided are averages for most mail pieces. Flying Cinema is not responsible if a Mail Carrier or your local country's postal service delays the arrival of your package due to custom holds or other issues. Flying Cinema does not provide refunds in case your package is delayed.
5.4 Customs, Duties, and "Return to Sender" Packages
For orders shipped outside the USA, you are solely responsible for any and all import duties your local customs office may impose on your order. If a package is returned to Flying Cinema due to the Mail Carrier's inability to collect customs duties or deliver the package to your provided ship-to address, Flying Cinema will not refund shipping costs when and if the package is returned to Flying Cinema.