Terms & Conditions
Flying Cinema is the online store owned and operated by
Flying Cinema, a limited liability company under the laws of the state of
Florida, USA. Flying Cinema may update or change the below terms, conditions,
policies, and notices at any time and without notice.
1.0 FPV Rules and Regulations
The use and operation of FPV radio equipment
(such as UHF long range systems or video transmission equipment) in the USA and
many other countries may require a license and some countries may forbid its
use entirely. In the USA, you will need a "HAM" amateur radio
license. It is your responsibility to ensure that the use of products you
purchase from us meet the requirements imposed by your government's rules and
regulations for RF devices. Do not purchase products from us if you are unsure
of the government requirements or are not able to comply with them. Flying
Cinema cannot be held responsible for your actions under any circumstance,
including if you use products purchased from us in violation of your
government's regulations.
2.0 Warning Notice
You acknowledge that you fully understand the
inherent danger involved when operating multi-rotor and other aerial models.
Spinning propellers can cause severe injury. Never work on your models with
mounted propellers.
3.0 No Warranty/Liability
Flying Cinema provides no warranty of any kind
for any of the equipment it sells and is not liable in case you cause injury to
yourself and/or others or if you destroy property with any of the products you
purchased and/or otherwise received from Flying Cinema.
4.0 Returns
All returns must have received prior written
authorization and a Returned Merchandise Authorization ("RMA") number
from Flying Cinema. The RMA number must be displayed on the outside of the box
and inside of the package. Items returned without RMA number will not be
accepted. In most cases, Flying Cinema will allow defective merchandise to be
returned for an exchange only. For merchandise that a customer wants to either
return in exchange for a different item or for a refund, Flying Cinema will
require the item to be in "as new" condition with all original
packaging, cabling, manuals, etc. included. Flying Cinema may require a 10%
re-stocking fee for returned merchandise. Customers are responsible for return
shipping postage of returned items and items must be packed in a way that
prevents shipping damage. No items are accepted for exchange or return after 90
days of the purchase date. "Made To Order" items such as custom built
"Ready To Fly" models can not be returned.
5.0 Shipping Terms and Conditions
5.1 You accept USPS, UPS, and all other mail
carriers Flying Cinema offers ("Mail Carrier(s)") as reliable mail
carriers and Flying Cinema's carriers of choice.
If you select USPS mail service, Flying Cinema
will send your packages with United States Postal Service ("USPS").
Depending on the type of USPS service you choose (First Class, Priority Mail,
or Express Mail) the package may show receipt by the USPS, but may not show any
tracking information after it was received by the USPS. Even mail service types
that typically provide full tracking information to your location may sometimes
not show any information beyond the USPS receiving the package. Flying Cinema
has no influence or control over the internal processes of Mail Carriers or the
local postal system of your country. Flying Cinema can not be held liable for
any mistakes made by a Mail Carrier or your local country's postal service.
5.2
Lost packages
If the tracking information for your package
shows receipt by any of Flying Cinema's mail carriers, Flying Cinema is not
responsible if your package never arrives at your location. No refunds will be
provided if your package is lost in the mail system either in the USA or in
your destination country. Almost all packages sent by Flying Cinema reach their
recipient.
5.3
Mail service delays
In rare cases and depending on your ship to
address, it can take much longer than indicated for a package to reach you and
independent of the mail service you chose during check-out. The delivery time
frames provided are averages for most mail pieces. Flying Cinema is not
responsible if a Mail Carrier or your local country's postal service delays the
arrival of your package due to custom holds or other issues. Flying Cinema does
not provide refunds in case your package is delayed.
5.4
Customs, Duties, and "Return to Sender" Packages
For orders shipped outside the USA, you are
solely responsible for any and all import duties your local customs office may
impose on your order. If a package is returned to Flying Cinema due to the Mail
Carrier's inability to collect customs duties or deliver the package to your
provided ship-to address, Flying Cinema will not refund shipping costs when and
if the package is returned to Flying Cinema.