No Freight Forwarding
Addresses: We do not allow orders
to be shipped to freight forwarding addresses. We ship internationally to
almost any country in the world.
PO Boxes: Shipments to PO Boxes are reviewed on a
case by case basis and may be declined.
No Hotel Addresses: We do not allow orders to be shipped to
hotels. Please provide a permanent street address.
Refunds: All orders that are declined by us due
to any of these rules are voided with your method of payment and the order is
Shipping within the USA
If you live in the US, we think that USPS
Priority Mail is a great way to ship. It typically will get your package to you
in 2 days at a reasonable cost. This Priority Mail 2-day delivery turn-around
is better than UPS Ground, for instance, which can take as much as 5 business
days. In the US, USPS Priority Mail provides tracking information and is an
overall great service. If a UPS method (like "UPS Ground" or
"UPS 3-day") is more expensive or even similarly priced to USPS
Priority Mail, we recommend choosing Priority Mail as your package will get to
As we are based in Lighthouse Point, USPS
First Class can be a good and economical service option as delivery time should
be within 2-3 days.
Shipping to countries outside
Shipping packages to outside the US can get
expensive and various shipping options can take a long time. Generally, if you
choose USPS First Class be prepared to wait many days if not weeks for your
order to arrive. These packages are often held up in outgoing customs as well
as in incoming customs once the package arrives in your destination country.
All of the USPS shipping methods are generally challenged by the fact that the
package is handed from USPS to the local postal service of your destination country.
This "hand-off" often creates delays and issues with solid tracking
information. USPS First Class does not provide any tracking for
shipments to countries outside of the US. Even USPS methods for packages
leaving the US that should provide tracking details (like Priority Mail and
Express) often show only sporadic tracking details.
We strongly advise against using USPS First
Class for international orders as it is the slowest and most unreliable
shipping method available. If you care about your package and the cost goes
above $50 USD, we would always advise you pick a more reliable shipping method
such as USPS Priority Mail or UPS.
Generally, almost 100% of the packages we send
arrive at their destination country even if a package is severely delayed.
We've seen packages 'disappear' in a black shipping hole only to re-emerge
weeks later at the customer's destination.
Where is my shipment?
Log in to your FlyingCinama.com account and
look at your order history. Each order will show if it was shipped and provide
a tracking link, if available, given your selected shipping methods.
How long until my order ships?
You should plan for at least 1 business day
from the time your order is placed until it is shipped. While we do our best to
get orders that are placed before noon (EST) shipped out on the same day, we cannot
always guarantee such a short processing time.